Knowledge Hub

Hiring at senior level isn’t like buying a round of drinks. You can’t just point, pay, and expect it to be spot on every time (if only). The right person in a leadership role can transform your business. The wrong one? Well, it’s a bit like pouring money down the drain — only with a lot more stress involved. Over the years, I’ve seen businesses get this right, and I’ve seen them get it spectacularly wrong. The mistakes are nearly always the same. Here are seven of the big ones.

A practical onboarding guide for hiring managers (and a template you can use today). Most onboarding fails for one reason: we assume a new starter will “pick it up as they go.” In reality, the first week decides everything; confidence, pace, loyalty, and whether they feel like they belong. A simple Welcome Pack doesn’t need to be fancy. It needs to be clear, human, and structured. Here’s the playbook.