Client Services Negotiator - Prime Central London

Location: Central London

Salary: £31,000 basic

OTE: Circa £43,000 in Year 1

Hours: Monday to Friday, 9:00am - 6:00pm

Weekend Working: None

Job Type: Full-time, permanent

The Opportunity

I’m recruiting for a Client Services Negotiator to join a highly regarded residential property business covering Prime Central London.

This is an excellent opportunity for either a Junior Negotiator looking to build their career or an existing Sales Negotiator who wants to move into a polished, professional environment with access to some of London’s most desirable properties and clientele.

Importantly, this is a Monday-to-Friday role with no weekend working, which is unusual within estate agency.

The role sits within a client services function supporting the wider residential sales business across Prime Central London. You’ll speak with buyers, understand their requirements, match them with suitable properties and opportunities, and build relationships that ultimately turn enquiries into viewings and transactions.

You do not need years of Prime Central London experience, but you do need estate agency background for at least 12 months, ideally in a client services function. They are far more interested in finding someone who is bright, confident, personable, commercially minded and keen to develop.

The Role

You’ll act as an important first point of contact for prospective buyers and clients, building relationships and helping connect them with the right properties and teams.

Day to day, this will include:

• Building long-term relationships with buyers and prospective clients

• Maintaining accurate client and applicant information on the CRM

• Working closely with negotiators and offices across the Prime Central London network

• Providing a polished, professional and highly responsive client experience

• Developing your knowledge of the Prime Central London residential property market

Who They’re Looking For

They are open on level and will consider someone currently working as either a:

• Junior Sales Negotiator

• Sales Negotiator

• Property Consultant

• Client Services or Applicant Manager

• Estate agency professional looking to move into the Prime Central London market

You’ll have some experience within residential estate agency, although attitude and potential are just as important as length of experience.

You should be:

• Confident and comfortable speaking with clients on the phone

• Comfortable with IT and systems

• Personable, articulate and professional

• Commercially minded, with a natural sales instinct

• Proactive and happy to pick up the phone

• Organised and comfortable managing a high volume of client conversations

• Motivated by targets and earning commission

• Keen to learn and develop within a larger residential property business

• Able to deliver a high standard of service to discerning clients

Salary & Package

• £31,000 basic salary

• OTE circa £43,000 in Year 1

• Monday to Friday, 9:00am - 6:00pm

• No Saturdays or weekend working

• Opportunity to work across the Prime Central London residential market

• Excellent platform for someone looking to build a long-term career within high-end estate agency

Why Consider It?

For someone earlier in their estate agency career, this role provides exposure to the Prime Central London market without requiring you to join as an established PCL negotiator.

You’ll work within a recognised, professional environment, gain exposure to high-value London property and sophisticated clients, and have the opportunity to build the knowledge and relationships that can support further progression within residential agency.

For an existing negotiator who enjoys the relationship-building side of agency, the Monday-to-Friday working pattern makes this particularly attractive.